Banff Aspen Lodge – Banff, Alberta

We stayed at this hotel in the summer of 2015 for one night. After researching a number of Banff hotels and asking questions about accessibility, this one seemed to be the most cost-effective option with the basic accessibility features that we needed for a one-night stay.

THE GOOD

The location of this hotel is excellent. It is right on Banff Avenue, which is the main street that most of the shops and restaurants are located on. It is about one block away from the beginning of the main shopping district. It is also one block away from a Safeway store, which is really convenient if you need to grab some food or, in our case, some children’s Tylenol.

Our room was located on the main floor, just off of the hot tub area.

Main Floor Wheelchair Accessible Room, Room 111

Main Floor Wheelchair Accessible Room, Room 111

Our room was simple but clean. One of the nice things about the room was that there were two queen beds on different sides of the room, with the bathroom in the middle. It made the room seem very large and almost created two separate bedrooms. On the side with the patio door to the outside, there was ample room for two pack-and-play-style cribs, which the hotel supplied. Without the cribs in the room, there would be lots of space on this side for a wheelchair to move around.

Queen-Sized Bed on One Half of Room, Ample Room for Two Cribs

Queen-Sized Bed on One Half of Room, Ample Room for Two Cribs

TV, Mini-Fridge, Dresser, Coffee Maker on One Half of Room

TV, Mini-Fridge, Dresser, Coffee Maker on One Half of Room

Queen Bed on Other Side of Room, Faces Another TV and Another Dresser

Queen Bed on Other Side of Room, Faces Another TV and Another Dresser

There was a grab bar by the toilet in the bathroom and the sink was wheel-under. Our room did not have a wheel-in shower. We were okay with the bathtub for the one night so I did not inquire as to whether they had a shower bench or whether other rooms had wheel-in showers.

Bathroom in Between Two Bedroom Areas

Bathroom in Between Two Bedroom Areas

Bathtub with Grab Bar

Bathtub with Grab Bar

Toilet With Grab Bar

Toilet With Grab Bar

Wheel-Under Sink Located Outside of the Bathroom, Mirror and Hair Dryer

Wheel-Under Sink Located Outside of the Bathroom, Mirror and Hair Dryer

The hotel did not have a pool but it did have two hot tubs, which were located in the central courtyard area of the hotel. The hot tub area was open to the sky, so there was quite a nice atmosphere in there. The hot tubs were very warm, but not so uncomfortable that the kids wouldn’t go in. One of the hot tubs faced a nice, outdoor fireplace. There was also a steam room and sauna located right beside the doors leading in to the hot tub area.

First Hot Tub Located in Outdoor Courtyard

First Hot Tub Located in Outdoor Courtyard

Second Hot Tub Facing Outdoor Fireplace

Second Hot Tub Facing Outdoor Fireplace

One of the big advantages of this hotel was that the room rate came with a free breakfast. It wasn’t just a continental breakfast either! They had eggs, toast, bacon, cereal, muffins, yogurt, home-made granola, etc. The breakfast was served downstairs but there was an elevator on the main floor for access to the breakfast room.

Hallway Facing Lobby, Elevator on the Right to Go Downstairs to the Breakfast Room

Hallway Facing Lobby, Elevator on the Right to Go Downstairs to the Breakfast Room

Parking was included with our room rate as well and there was a small underground parking area and ample parking in the back (covered). We had no trouble finding an accessible stall and we had a very short walk to get inside from the outdoor parking area.

This hotel is not at all the same calibre as the Banff Springs or the Rimrock, but it was also much cheaper than those alternatives. On the weekend we stayed, the Rimrock quoted us $358 a night (with AMA) plus $18 for parking and no free breakfast. The Banff Aspen Lodge cost us $269 a night with free parking and a free breakfast.

THE BAD

The bathroom in our room was a little bit small. My husband did okay transferring on and off the toilet but he could definitely have used more room. We didn’t need a shower for the one night but I am always surprised when an “accessible” room has no wheel-in shower.

The steam room and sauna would not be accessible by wheelchair as the doors to those rooms were too narrow.

Doors to Sauna and Steam Room are too Narrow for a Wheelchair

Doors to Sauna and Steam Room are too Narrow for a Wheelchair

The outdoor patio would not have been accessible by wheelchair as there was a large lip that a wheelchair would not have been able to manoeuver over.

The Patio Doors Open to the Street, There are Some Plants and Landscaping Separating the Patio Area and the Public Sidewalk

The Patio Doors Open to the Street, There are Some Plants and Landscaping Separating the Patio Area and the Public Sidewalk

The breakfast room downstairs was accessible by using the elevator but the food was located down a couple of stairs. They had four tables on the main level where someone in a wheelchair could sit to eat. We sat on this level but I had to run up and down the stairs to get food for our table.

By far the worst thing for us was that we stayed at this hotel during a heat wave (30 plus degrees outside) and upon entering our room, we came to realize that the hotel did not have air conditioning! We wanted to sleep with the patio door open so badly but because we were on the ground floor facing the street, we thought this might not be a great idea.

Extra Fans Were Provided in the Closet, Along with In-Room Safe, Iron, Ironing Board and Hangars

Extra Fans Were Provided in the Closet, Along with In-Room Safe, Iron, Ironing Board and Hangars

THE UGLY

The only ugly thing about this hotel experience was that our room was so unbelievably hot. They supplied us with three fans, 1 of which worked and 2 of which were broken. We went to the front desk to ask if they could find us something else and they did locate a big fan for us (although it was dirty and looked to be about 20 years old).

OVERALL

Overall we were happy with this choice. The location couldn’t be beat and with the free parking and free breakfast, we felt it provided a good bang for our buck. If I had known in advance about the lack of air-conditioning, I might have requested an upper-level room with a patio door that I could leave open all night.

Holiday Inn Hotel and Suites Red Deer South – Red Deer, Alberta

We stayed at this hotel for a family get-together in December of 2014. There are two Holiday Inns in Red Deer but this is the one located at 37471 Hwy 2 SouthRed Deer, AB. It is visible from Highway 2. We stayed here with a group of twelve people, so we got a good feeling for what the various rooms were like and for what different people’s experiences were.

THE GOOD

This is a newer hotel and, in my opinion, is currently the best place to stay in Red Deer. The hotel is easy to access right off of Highway 2, whether you are coming from Edmonton or Calgary. There was ample free parking and check-in was a breeze. We had no issue getting the two cribs that we needed for our kids. We also had no issue getting rooms on the same floor as the rest of our family so that we could be close by. 

Cribs Provided by Hotel

Cribs Provided by Hotel

I understand that there are two fully-accessible rooms at this hotel. The accessible room we stayed in (room 303) was absolutely massive! There was a king-sized bed, a huge chair and ottoman, a desk, a dresser, a flat-screen TV, a mini-fridge, a microwave, a Keurig coffee machine, an iron and ironing board and a large accessible bathroom. The room itself had a huge living area with lots of space for the kids to run around and play. 

Accessible Room - King-Sized Bed

Accessible Room – King-Sized Bed

Chair and Ottoman

Chair and Ottoman

Play Time!

Play Time!

In the bathroom, there were grab bars by the toilet, there was a wheel-under sink and there was a large wheel-in shower with grab bars and a portable shower bench. The floor in the bathroom was tiled and there was a drain in the middle of the floor in case you are like me and happen to soak the bathroom while showering. 

Toilet With Grab Bars

Toilet With Grab Bars

Wheel-Under Sink

Wheel-Under Sink

Wheel-In Shower

Wheel-In Shower

Portable Shower Bench

Portable Shower Bench

There is a wide variety of non-accessible rooms at this hotel as well. I have stayed here before with my niece and nephew in a room with bunk beds for the kids. One couple in our group got upgraded to a room with a jacuzzi and fireplace, which was very nice. The room with two queen beds is standard and pretty much exactly what you would expect from a traditional hotel room. 

There was a large, warm pool at this hotel with a waterslide which was great for the kids and adults alike. There was a large hot tub as well with jets that could be turned on or off. The pool area was located on the main floor just off the lobby and it was accessible by wheelchair. There were stairs in the pool and the hot tub that a wheelchair user could bounce down on in order to ease into the water. 

There is a 24-hour gym at this hotel that can be accessed in a wheelchair. It is mostly equipment but there is room to do some free weights (available in the gym) or exercise bands if you travel with those. 

The restaurant at the hotel (same floor as the lobby area) was really amazing. It was called Boulevard Restaurant & Lounge and the food at lunch and dinner was very impressive. We learned when we were there that the chef at this restaurant has won awards for the food and it is not surprising when you see the presentation and experience the food for yourself. Prices range from about $10 to $17 per entrée. They have one area full of booths and another area of tables, so they can easily accommodate larger groups and they regularly served our party of 12 with no problems. 

Kids eat free at this restaurant if you are staying in the hotel. You have to ask for coupons from the front desk that you present to the wait staff in order to get the free meals. The kids’ menu consisted of grilled cheese sandwiches, chicken fingers, pizza, burgers, mac and cheese or grilled chicken. Each meal came with a drink and a side of fruit, veggies or fries. For dinner the kids even got free ice cream. At breakfast, the kids were able to choose from yogurt and fruit, pancakes, eggs and bacon, or oatmeal and fruit. The portion sizes were quite substantial.

The hotel was very clean. There was not a single time I passed through the lobby that I did not see someone mopping. The pool maintenance staff checked and tested the hot tub every time we were in the pool and it appeared that the staff was really on top of the cleaning. 

THE BAD

In terms of accessibility, the only bad thing was that the sink in the wheelchair accessible room was too deep. There was no foam on the bottom of the sink to provide a protective barrier either, so you would have to be very careful when using hot water not to burn your legs. We did mention this to the hotel and they indicated they would look into placing foam on the bottom of the sink.

The waterslide in the pool was very fast. And by very fast, I mean probably one of the fastest hotel pool slides I have ever been on. Some people liked it and it was too fast for others.  

THE UGLY

There is nothing ugly about this hotel. 

OVERALL

This is a nice, new hotel located in a very convenient spot just off the highway. I highly recommend this for a stay in Red Deer, whether you are in a wheelchair or not and whether you are travelling alone, as a couple or as a family. 

Holiday Inn Toronto Downtown Centre – Toronto, Ontario

This hotel is located on 30 Carlton Street, Toronto, Ontario (there are a couple of Holiday Inns downtown). I stayed here for 2 nights on business in 2014 but was able to view the wheelchair accessible room while I was there. 

THE GOOD

This affordable hotel is just off Yonge Street in downtown Toronto. While it is a bit further towards the north side of downtown, it is only a 10 minute walk to the Eaton’s Centre. It is less than a block away from the entrance to the subway, next door to a Loblaws grocery store and across the street from several small, independent restaurants. There was a restaurant in the lobby of the hotel for those interested in a sit down meal and there was also a Starbucks connected to the front of the hotel. 

I particularly appreciated the fact that there was a Subway restaurant across the street from this hotel and there was a big Winners store on the corner of Carleton and Yonge Street. 

There was a large ramp at the entrance of the hotel for wheelchair access. The doors into the hotel were automatic, the lobby was accessible and there were elevators for access to each floor. 

Ramp at Front Entrance

Ramp at Front Entrance

There was a pool at this hotel, but no hot tub. The pool was located on the 6th floor and it was accessible. The bathroom immediately outside of the pool area was also relatively accessible, with large showers, wheel-under sinks and a large changing area. The water in the pool was very warm.

Pool

Pool

Access to Pool

Access to Pool

Showers in Pool Change Room

Showers in Pool Change Room

Sinks in Pool Change Room

Sinks in Pool Change Room

There was a gym at the back of the pool area. The gym was accessed by walking up a few stairs. I did not see any wheelchair access to the gym, although I didn’t use the gym so I may have missed it. 

The wheelchair accessible rooms were very small but functional. They had a wheel-in shower, a wheel-under sink and grab bars by the toilet. There was a built-in shower bench in the shower. 

Queen-Sized Bed in Wheelchair Accessible Room

Queen-Sized Bed in Wheelchair Accessible Room

Wheel-Under Sink in Wheelchair Accessible Room

Wheel-Under Sink in Wheelchair Accessible Room

Wheel-In Shower With Built-In Shower Bench

Wheel-In Shower With Built-In Shower Bench

Toilet With Grab Bars

Toilet With Grab Bars

The rooms had a mini-fridge, a TV, a desk, a chair, a safe and an iron and ironing board.

Mini-Fridge and In-Room Safe

Mini-Fridge and In-Room Safe

The trip to and from the airport in a taxi cost about $65 each way and it took about 30 minutes. 

THE BAD

There was nothing luxurious about this hotel. It was basically a cheap place to sleep. The carpets were dirty and although the bathrooms appeared to be recently renovated, the rooms appeared run down. The decor was a hideous orange colour and could definitely use some major updating. There was no view to speak of. The window overlooked an alleyway. 

King-Sized Bed in Regular Room

King-Sized Bed in Regular Room

Desk and TV in Regular Room

Desk and TV in Regular Room

TV and Closet in Regular Room

TV and Closet in Regular Room

The bathroom in the regular (non-accessible) room I stayed in was extremely small and had no bathtub (only a shower). 

Sink and Toilet in Regular Room

Sink and Toilet in Regular Room

Shower and Toilet in Regular Room

Shower and Toilet in Regular Room

The location of this hotel isn’t great if you want to be in the heart of the action.  Although it is only 10-15 minutes away from the central part of downtown, this may be too far for some people.

Downtown Toronto - Across the Street From the Eaton's Centre

Central Downtown Toronto – Across the Street From the Eaton’s Centre (about a 10 minute walk away)

This hotel is also not in a location where you would want to be out walking around by yourself late at night. It is a bit too far from the main action and it is very dark on this street.

THE UGLY

The rooms in this hotel are really ugly. I felt like I didn’t want to touch things in the hotel room because everything looked so old and dirty. You typically get what you pay for and this hotel is no exception. 

OVERALL

While this isn’t an amazing hotel, I think it is a good alternative if you are looking for a cheap place to sleep in downtown Toronto. A nice hotel in downtown Toronto will cost you over $250 a night. This hotel cost me $150 a night. Considering it had easy access to food, good wheelchair accessibility and was close enough to the heart of downtown to walk/wheel there, I thought it was a decent choice for a short stay.  

Hilton Toronto – Toronto, Ontario

We stayed at the Hilton Toronto in May of 2012. We booked this hotel based on a phone conversation with the front desk and were pleasantly surprised with what we saw when we arrived. This hotel is right in the heart of the downtown core.

THE GOOD

The location of this hotel is really convenient. It is easy to drive to when you come in to downtown from the Gardiner Expressway. There is valet parking at the hotel, which makes it easy to check in and not have to worry about parking. This hotel is within walking distance of the Eaton’s Centre (to the North) and The Beach (to the South). The CN Tower was visible from the window of our hotel room and we could have walked over there if we had wanted to explore it.

View Out Window in Room

View Out Window in Room

View From Window At Night

View From Window At Night

The wheelchair accessible room we stayed in was huge and there was lots of room to move around. There was a low, king-sized bed, a flat-screen TV, a fridge, a desk area and a large bathroom. The door into the bathroom was wide and there was lots of room to move around in the bathroom. They had a raised toilet seat with two grab bars and a huge wheel-in shower. There was no built-in shower bench in the shower but they had a portable shower bench available upon request.

Very Large Room

Very Large Room

Toilet With Two Grab Bars

Toilet With Two Grab Bars

Great Wheel-In Shower

Large Wheel-In Shower

We had no issues with getting in to the hotel or getting around in it. We had a lot of fun exploring downtown Toronto and got to see some pretty cool sights. Before we went there, I didn’t even realize that there was a beach in Toronto but we went there and felt the sand in person!

The Beach

The Beach

There are some really cool sights along the shoreline in downtown Toronto. This is definitely an area to explore if you have time.

This Was Fun in the Wheelchair!

This Was Fun in the Wheelchair!

THE BAD

Unfortunately I didn’t snap a picture of the sink in the bathroom, but in our room it was not wheel under. It is always surprising to me when a hotel puts in the effort to install a wheel-in shower and an accessible toilet and then they neglect the sink, but this is one of those hotels. Hopefully they will be renovating these sinks soon and ensuring that they are adequate for a wheelchair user.

The pool was an indoor-outdoor pool and the area looked very run down. The inside area was dark and dungeon-like and the outside area was cold and uninviting. It was in the process of being renovated when we were there, so hopefully they have since made some significant improvements.

Indoor/Outdoor Pool

Indoor/Outdoor Pool

THE UGLY

The pool area at this hotel was ugly, I must say. We went down there and, because of the way it looked, my husband refused to go in the pool. I went in but only swam for about 5 minutes. There was no hot tub and the area wasn’t what anyone would consider relaxing.

OVERALL

Overall, this is a convenient, economical option in a great location in the heart of downtown Toronto. The accessible rooms aren’t perfect but they will probably meet your needs for a short stay.

Hotel Le Germain Calgary – Calgary, Alberta

We stayed at this hotel in December of 2011 for my sister’s wedding. It was a beautiful hotel with a very unique style. The wheelchair accessible room was large and well-equipped for anyone with mobility issues.

THE GOOD

The decor at Hotel Le Germain Calgary is very modern and you can tell that they have put a tremendous amount of thought into the design. The room felt more like a trendy apartment than a hotel room.

Our wheelchair accessible room came with two queen beds, a desk area, a flat-screen TV, and a huge closet area. I’m not sure why I thought this in the dead of winter, but I recall being tremendously excited that the windows actually opened. 

Two Queen Beds, Desk Area and Flat Screen TV

Two Queen Beds, Desk Area and Flat Screen TV

The bathroom in our room was huge and had a toilet with grab bars, wheel-under sink and wheel-in shower. The fixed shower head was a cool rain-shower type shower head but a wheelchair user would likely need to use the handheld shower head closer to the controls. 

Wheel-Under Sink and Wheel-In Shower

Wheel-Under Sink and Wheel-In Shower

The suspended toilet seat was a bit different but had grab bars both behind and beside the toilet seat. If you travel with a padded toilet seat, I’m not sure that it will fit on this design, but you could rent a commode from one of the many healthcare stores in Calgary, if necessary (most will drop off and pick up any rented equipment at your hotel if you ask them).

Toilet with Grab Bars

Toilet with Grab Bars

At the entry of the hotel room, there is a huge walk-in closet area. The rods are lower and within easy reach for someone in a wheelchair. Given that we were here for a wedding, it was really nice to have a lot of room for hanging up our dressy clothes and a lot of space to get ready in. 

Closet Area - Lowered Closet Rods for Easy Access

Closet Area – Lowered Closet Rods for Easy Access

The lounge area near the lobby of the hotel, Central 899, has a very cool atmosphere. They have beautiful, modern lighting and comfortable chairs and it stays pretty busy there for a hotel lounge.

The hotel is right in the heart of downtown Calgary. It is within walking distance of the Calgary Tower, the EPCOR Centre for the Performing Arts, the Glenbow Museum, the TELUS Convention Centre, and Stephen Avenue. You will have no trouble locating nearby accessible shopping, restaurants, cafes and bars. 

THE BAD

One unfortunate detail about this hotel is that the lounge area on the main floor, Central 899, is down about four steps and there is no wheelchair access to this area. You will have to ask for assistance to bounce down into this space if you want to have a drink here or hang out with friends. 

The parking situation in downtown Calgary is always bad, but at this hotel there is no good place to stop to unload your vehicle. You really have no choice but to use the valet parking service as otherwise you are stuck trying to unload on the side of a very busy street. 

THE UGLY

There is definitely nothing ugly about this chic hotel. 

OVERALL

This is a beautiful hotel right in the heart of downtown Calgary. They have clearly spared no expense on the design of the hotel. The rooms are well-equipped and stylish in the sense that the accessibility features blend seamlessly with the overall design. The hotel itself would be perfect in terms of accessibility if the lounge area on the main floor was also wheelchair accessible. 

Follow Papa Wheelie on WordPress.com

Sawridge Inn and Conference Centre – Jasper, Alberta

It is actually really difficult to find a wheelchair accessible hotel in Jasper, Alberta but the Sawridge Inn meets most of the important criteria. We stayed in room 279, which faces the interior of the atrium area on the second floor of the hotel.

THE GOOD

The bathroom in this room has been beautifully renovated, complete with a wheel-under sink, grab bars by the raised toilet and a wheel-in shower with a shower bench. There is ample room to move around in this bathroom. It was obviously recently renovated as it looks very modern and clean.

Beautiful Wheel-In Shower With Built-In Shower Bench

Beautiful Wheel-In Shower With Built-In Shower Bench

Raised Toilet With Grab Bars

Raised Toilet With Grab Bars

Wheel-Under Sink

Wheel-Under Sink

The room is on the small side, but after we moved the ottoman out of the way, we still had enough room to set up two playpens for the babies. The bed is comfortable and there is a large TV. The room definitely has a cozy, rustic sort of feel to it. 

Cozy Room

Cozy Room

The lobby is accessible and there are elevators that will allow you to access the different floors. We stayed on the second floor, which is entirely non-smoking.

Hallway on Second Floor

Hallway on Second Floor

There is a nice atrium area in the centre of the hotel. Yes, it is a bit dated, but it gives the place a nice open feel.

Atrium Area in Centre of Hotel

Atrium Area in Centre of Hotel

I believe the restaurants are all accessible (although we only tried one – Hearthstone Lounge – and the food was average for the price). 

This hotel is the first one in a row of hotels as you enter Jasper from Edmonton. It is about a 10 minute walk to the main part of downtown, but it really doesn’t feel very far and we had no issues walking/wheeling there. The good thing about the location of this hotel is that there is nothing on the east side but wilderness and you might be more likely to spot some wildlife because of this. It also appears to be a very quiet location. 

THE BAD

The only detail the bathroom overlooks is that the shower head is too far from the shower bench, so someone in a wheelchair probably cannot use the shower alone unless they place the shower head on the floor of the shower before they get seated and don’t mind that they can’t hang it up anywhere while they shower. 

The windows to our room faced the interior of the hotel. Because of this, we had to keep the blinds closed all the time because anyone walking on the stairs or walking down the hallway could see right into our room. Make sure you ask for a different view if this is not what you have in mind.

View From Our Room Windows

View From Our Room Windows

I did not use the spa nor did I ask if the spa was wheelchair accessible but the fitness room is not accessible. It is a very small room without any room for a wheelchair to move around in. 

THE UGLY

From an accessibility standpoint, the main drawback is that the pool, spa and fitness centre are down a big flight of stairs. If you are in a wheelchair, you can only enter this area through a back door to the hotel, however, there is no curb cut at the back (so be prepared to have to bump up and over the curb of the sidewalk). It is really unfortunate that this is the only wheelchair access to the pool area as it is a decent pool and hot tub – but who wants to have to go back outside and wheel around the entire hotel to the front lobby when they are in their swimsuit and wet from the pool! 

OVERALL

Overall, this hotel met our needs quite well. We wanted somewhere we could relax for a few days that had a good accessible bathroom. This hotel was quiet, clean and comfortable.

If you have never been to Jasper before, be prepared that a number of the stores downtown are not accessible. The main street is older and most of the shops and restaurants have a few steps to get in. There is a newer street just behind the main drag though and most of the shops and restaurants on that street are accessible – including the candy store, which is AMAZING!

Follow Papa Wheelie on WordPress.com
//

Residence Inn Calgary Airport – Calgary, Alberta

We absolutely loved our stay at this hotel! We actually tried to book at an adjacent hotel but were upgraded to a suite at the Residence Inn as the other hotel was under construction. We ended up in a wheelchair accessible suite on the main floor with two bedrooms (one accessible and one not) and two bathrooms (one accessible and one not), a kitchen and a living area. 

THE GOOD

The room we stayed in is absolutely perfect for someone in a wheelchair, complete with a wheel-under sink, wheel-in shower, built-in shower bench, grab bars by the toilet and even a wheel-under sink in the kitchen. The kitchen has a full-sized fridge, dishes, utensils and a dishwasher. It is really well-equipped to make for a very comfortable stay.

Toilet With Grab Bars

Toilet with Grab Bars

Wheel-In Shower with Built-In Shower Bench

Wheel-In Shower With Built In Shower Bench

Wheel-Under Sink in Bathroom

Wheel-Under Sink in Bathroom

Kitchen - The Cabinets Under the Sink Open Up And it Becomes Completely Wheel Under

Kitchen – The Cabinets By the Sink Open Up And it Becomes Completely Wheel Under

The beds are very comfortable and they are covered in nice clean, white sheets. There are ample comfortable pillows on both beds.

Accessible Bedroom - Very Comfortable Bed

Accessible Bedroom – Very Comfortable Bed

There is a lot of closet space, an iron and ironing board and a free safe in the room.

Closet Space and Free Safe

Closet Space and Free Safe

The second bedroom in our suite also had its own bathroom. It has a normal toilet and a bathtub with grab bars. I always get very excited when we find a room that has a bathtub as well as an accessible shower as so many accessible rooms have no bathtub. And I love my baths!

Second Bathroom

Second Bathroom

We stayed at this hotel for one night on our way to Mexico and one night on the way back and the hotel offered us free parking for two weeks! If you have any idea how expensive airport parking is for two weeks, you will recognize this as a huge bonus.

The night we arrived, we were surprised to find out that the hotel was hosting a complimentary dinner for all of the guests and the food was great (chicken fingers, salad, potatoes, fruit, etc.). In the morning, the hotel offered a complimentary breakfast (eggs, toast, hash browns, yogurt, cereal, etc.).

The staff we encountered at the front desk, the bell staff, the management and the breakfast staff were all extremely pleasant and helpful.

The room was very clean and they provided very new looking playpens for the babies to sleep in (all set up when we got there with clean sheets).

The airport shuttle was not wheelchair accessible, so the hotel graciously offered to pay for us to take a wheelchair accessible cab to and from the airport. Between the wheelchair, the two babies and all of the luggage we had, we couldn’t all fit into the accessible cab… so the hotel paid for us to take two separate cabs on the way to the airport and on the way back to the hotel when we returned. Seriously. I have never experienced such customer service anywhere else – EVER. 

THE BAD

Absolutely nothing.

THE UGLY

Are you kidding me? This place was amazing!

OVERALL

I wish I could have stayed at this hotel longer. We had a fantastic experience and, despite not liking to visit the same place twice, I would stay here again in a heartbeat.

Follow Papa Wheelie on WordPress.com