Toronto, Ontario – Holiday Inn Toronto Downtown Centre

This hotel is located on 30 Carlton Street, Toronto, Ontario (there are a couple of Holiday Inns downtown). I stayed here for 2 nights on business in 2014 but was able to view the wheelchair accessible room while I was there. 

THE GOOD

This affordable hotel is just off Yonge Street in downtown Toronto. While it is a bit further towards the north side of downtown, it is only a 10 minute walk to the Eaton’s Centre. It is less than a block away from the entrance to the subway, next door to a Loblaws grocery store and across the street from several small, independent restaurants. There was a restaurant in the lobby of the hotel for those interested in a sit down meal and there was also a Starbucks connected to the front of the hotel. 

I particularly appreciated the fact that there was a Subway restaurant across the street from this hotel and there was a big Winners store on the corner of Carleton and Yonge Street. 

There was a large ramp at the entrance of the hotel for wheelchair access. The doors into the hotel were automatic, the lobby was accessible and there were elevators for access to each floor. 

Ramp at Front Entrance

Ramp at Front Entrance

There was a pool at this hotel, but no hot tub. The pool was located on the 6th floor and it was accessible. The bathroom immediately outside of the pool area was also relatively accessible, with large showers, wheel-under sinks and a large changing area. The water in the pool was very warm.

Pool

Pool

Access to Pool

Access to Pool

Showers in Pool Change Room

Showers in Pool Change Room

Sinks in Pool Change Room

Sinks in Pool Change Room

There was a gym at the back of the pool area. The gym was accessed by walking up a few stairs. I did not see any wheelchair access to the gym, although I didn’t use the gym so I may have missed it. 

The wheelchair accessible rooms were very small but functional. They had a wheel-in shower, a wheel-under sink and grab bars by the toilet. There was a built-in shower bench in the shower. 

Queen-Sized Bed in Wheelchair Accessible Room

Queen-Sized Bed in Wheelchair Accessible Room

Wheel-Under Sink in Wheelchair Accessible Room

Wheel-Under Sink in Wheelchair Accessible Room

Wheel-In Shower With Built-In Shower Bench

Wheel-In Shower With Built-In Shower Bench

Toilet With Grab Bars

Toilet With Grab Bars

The rooms had a mini-fridge, a TV, a desk, a chair, a safe and an iron and ironing board.

Mini-Fridge and In-Room Safe

Mini-Fridge and In-Room Safe

The trip to and from the airport in a taxi cost about $65 each way and it took about 30 minutes. 

THE BAD

There was nothing luxurious about this hotel. It was basically a cheap place to sleep. The carpets were dirty and although the bathrooms appeared to be recently renovated, the rooms appeared run down. The decor was a hideous orange colour and could definitely use some major updating. There was no view to speak of. The window overlooked an alleyway. 

King-Sized Bed in Regular Room

King-Sized Bed in Regular Room

Desk and TV in Regular Room

Desk and TV in Regular Room

TV and Closet in Regular Room

TV and Closet in Regular Room

The bathroom in the regular (non-accessible) room I stayed in was extremely small and had no bathtub (only a shower). 

Sink and Toilet in Regular Room

Sink and Toilet in Regular Room

Shower and Toilet in Regular Room

Shower and Toilet in Regular Room

The location of this hotel isn’t great if you want to be in the heart of the action.  Although it is only 10-15 minutes away from the central part of downtown, this may be too far for some people.

Downtown Toronto - Across the Street From the Eaton's Centre

Central Downtown Toronto – Across the Street From the Eaton’s Centre (about a 10 minute walk away)

This hotel is also not in a location where you would want to be out walking around by yourself late at night. It is a bit too far from the main action and it is very dark on this street.

THE UGLY

The rooms in this hotel are really ugly. I felt like I didn’t want to touch things in the hotel room because everything looked so old and dirty. You typically get what you pay for and this hotel is no exception. 

OVERALL

While this isn’t an amazing hotel, I think it is a good alternative if you are looking for a cheap place to sleep in downtown Toronto. A nice hotel in downtown Toronto will cost you over $250 a night. This hotel cost me $150 a night. Considering it had easy access to food, good wheelchair accessibility and was close enough to the heart of downtown to walk/wheel there, I thought it was a decent choice for a short stay.  

Norwegian Epic – Norwegian Cruise Line

We sailed on this boat for two weeks in October of 2010 when it was only a few months old. It was the third largest cruise ship in the world at that time, but has since been bumped down to the fourth largest cruise ship in the world (the top three all belong to Royal Caribbean).

Norwegian Epic

Norwegian Epic

On our cruise, the ship left from the pier in Miami, Florida. The first week, we stopped in: Costa Maya, Mexico; Roatan, Honduras; and Cozumel, Mexico before heading back to Miami. The second week we stopped in: St. Maarten; St. Thomas, US Virgin Islands; and Nassau, Bahamas and then returned again to Miami. We had a balcony suite on the very back of the boat.

THE GOOD

The Norwegian Epic is a HUGE ship, which we thought was good because there were so many things to do. Once everyone got settled in, we didn’t notice that there were approximately 4000 people on board.

We stayed in a wheelchair accessible room at the very back of the boat. We wanted the back of the boat because we thought it would offer the best view. When sailing away from the ports, we got to take in all of the scenery and the views of the sunsets were out of this world. 

Beautiful Views of the Sunsets from Our Room at the Back of the Boat

Beautiful Views of the Sunsets from Our Room at the Back of the Boat

Our Room Was in the Middle Just Above the Big Rectangular Window

Our Room Was in the Middle Just Above the Big Rectangular Window

Our room was quite large compared to the non-accessible rooms on the boat. There was ample room to wheel around. The bed was a king-sized bed and it was very comfortable. The decor on this boat was very tasteful (some boats have a lot of crazy colours but this was very modern).

Wheelchair Accessible Room on Norwegian Epic

Wheelchair Accessible Balcony Suite at Back of the Boat

The balcony could easily be accessed in a wheelchair as they built a small wooden ramp on the outside to create a smooth transition.

Outside on Balcony

Outside on Balcony – Small Ramp to Ease Transition

The bathroom in our room was very compact (as all of them are on the boat) but it had everything we needed. The shower and toilet were in a separate room of their own. The toilet came equipped with grab bars on all sides of the toilet (and behind) and a plastic, raised toilet seat. The shower was small but functional and had a built-in shower bench that folded up and out of the way when not in use. The shower controls could easily be accessed by someone sitting on the shower bench. 

Toilet in Accessible Room on Norwegian Epic

Toilet in Wheelchair Accessible Room on Norwegian Epic

The sink was outside in the main area of the room, which was nice as it could be used even if someone was in the bathroom. It was small but it was wheel-under. The height of the counter was good for those in wheelchairs (although basin-type sinks can be trickier to use when you can’t stand over them).

Wheel-Under Sink

Wheel-Under Sink

Those who have been on cruises before will know that cruise ships are a great way for those with mobility issues to travel. They are generally completely accessible and the Norwegian Epic is no different. Other than some of the activities on the boat (rock climbing wall, waterslides, etc.), there was no area of the ship that was not accessible. Even at the back of the boat, where the main elevators didn’t run, we located a wheelchair lift that gave us access to every level.

Wheelchair Lift at the Back of the Norwegian Epic

Wheelchair Lift at the Back of the Norwegian Epic

Wheelchair Lift

Wheelchair Lift

Wheelchair Lift

Wheelchair Lift

There were several pools and several hot tubs on this boat and one pool and one hot tub were equipped with a pool lift. 

Pool With Lift

Pool With Lift

Hot Tub With Lift

Hot Tub With Lift at the Back of the Boat

The other pools could be accessed by someone in a wheelchair if you felt comfortable bouncing down into the water. The other hot tubs could not be accessed as they were all raised and required the ability to navigate a number of stairs.

View of Additional Pools

View of Additional Pools

View of Additional Pools

View of Additional Pools

Access Into Other Hot Tubs Was Via Stairs

Access Into Other Hot Tubs Required Ability to Navigate Stairs

The main areas of the Norwegian Epic were all accessible. Most cruise ships have very narrow hallways but, on this ship, they were not too bad. The only real problem we ran into navigating the hallways was trying to get around the housekeeping carts in the middle of the day.

Hallways

Hallways

The buffet area was huge and could easily be navigated in a wheelchair. 

Buffet Area

Buffet Area

The food on the Norwegian Epic was amazing. Norwegian Cruise Line does freestyle cruising, which means you can eat whenever you want. The food at the buffet was exceptional and there was always a good selection available. A few of the specialty restaurants required reservations, but for the rest of the eating establishments, no reservations were required.  The specialty restaurants not only had good food but they offered beautiful views. They were definitely worth experiencing. The food served on the Norwegian Epic was far better than anything we have experienced at an all-inclusive resort. 

There were a lot of activities available on this boat. The evening entertainment included a magic show, comedy show, dinner theatre, dance party, the Blue Man Group show, impersonator show (Legends), movie night, sports night, etc. During the day, there were pool activities, waterslides, a rock climbing wall, ping pong, an arcade, a bowling alley, a basketball court, a climbing cage, etc. There was a huge gym on the boat, a walking/jogging track and a spa. Really, I wish we had had more days at sea so we could have spent more time exploring and relaxing on the boat.

Rock Climbing Wall

Larger Rock Climbing Wall

Rock Climbing Wall

Shorter Rock Climbing Wall

Waterslides

Waterslides

Basketball Court (This Was Taken on a Rainy Day. Most Days it Was Really Hot up There).

Basketball Court (This Was Taken on a Rainy Day. Most Days it Was Really Hot up There).

Video Arcade

Video Arcade

Kiddie Pool Area and Waterpark

Kiddie Pool Area and Waterpark

THE BAD

Although the size of the boat was a good thing for us, as we were on it for two weeks and we never got bored, it could be a bad thing if you have a hard time getting around. Cruise ships are primarily carpeted (with the exception of the pool deck and buffet area) and it can be really tiring wheeling down long hallways when you have to wheel on carpet. Given the size of this boat, you could be faced with having to make quite a trek to the buffet area or to one of the specialty restaurants depending on where you are coming from. This is something to keep in mind. Sometimes we went up to the pool deck to make our way to the other side of the boat just because it was easier and quicker to wheel across the floor on that deck. 

There was a casino on this boat, which is a good thing for most people. We aren’t much into gambling so we don’t give it much thought either way. The only thing that did bother us was the smoke emanating from the casino at night. It was really strong on that floor and wafted up to the floor above it as well. They did make a real effort to use deodorizers and air purifiers but the smoke around the casino area was noticeable. 

Casino

Casino

We had one unusual experience on this trip that has never happened to us before. While the boat was sailing, a bird flew into our room through the balcony door and we couldn’t get it out! It resulted in some hilarious antics on our part, and eventually we were able to help it find the door again, but we spent a few crazy hours ducking and diving and running around the room trying to convince it to go back outside.

Bird That Decided to Join Us in Our Room

Bird That Decided to Join Us in Our Room

For the second week of our cruise we had an issue with the heating and cooling system in our room. The ventilation system was continually blowing hot air. Given that the temperatures outside were extremely hot and humid, this got to be very uncomfortable. They tried multiple times to fix it and ended up having to order a part, which they were able to pick up at a port on our second last day on the boat. 

By far, the worst part of this boat was the vibration and noise it made when it docked at the ports. I am not sure if this could only be heard or felt at the back of the boat, but we would be sleeping soundly early in the morning and when the ship began docking at a port (usually around 7am, but sometimes earlier) the whole room would start to shake and the boat would make a horrible noise. It was so unbelievably loud that it was impossible to sleep. We are not morning people at all and every day that we were not at sea, we could count on this rude awakening.

THE UGLY

We had a really strange room steward for the two weeks that we were on the boat. When he noticed that my husband’s tires were leaving marks on the new carpets in the room, he taped white plastic all over the carpet with duct tape to help protect it. He seemed much more concerned about the cleanliness of the carpet than about how crazy it looked or how it would make my husband feel. I am sure he was trying to avoid having to shampoo the carpets at the end of our stay, which was totally understandable, but when we came back to our room and saw the plastic everywhere it kind of made us feel like we were in a contamination zone. 

THE PORTS

If you go on this same itinerary, you might want to know a little bit about the accessibility at the ports.

Costa Maya – There was very little to see at the stop in Costa Maya and it was insanely hot there. There were some shops right at the port where we wandered around but they had the usual souvenirs. You would have to look for an accessible excursion here if you wanted to see something interesting.

Roatan – Roatan was relatively accessible, however, we felt pretty unsafe walking around there. We left the shopping area at the pier as we wanted to find some local crafts, but after walking through several dark, back-alley shops and being followed and harassed by small children needing money, we made a quick exit back to the boat. 

Cozumel – Cozumel was great for accessibility and it was a fun stop. We had a really good day there walking around and were able to see lots of different places and do a ton of shopping for family back at home. 

St. Maarten – St. Maarten was fairly inaccessible. We were able to get on a water taxi to the downtown area so that we could walk around a little bit but there was a lot of cobblestone, very narrow sidewalks and a lot of uneven pavement.

St. Thomas – We were unable to get any form of accessible transportation in St. Thomas or find anyone willing to take us on a tour so we spent the day wandering around the shops at the port. There were quite a few shops there, but nothing overly exciting.  

Nassau – We were not able to find a wheelchair accessible cab in Nassau but the cab drivers were all willing to help carry my husband into their vans. We took a cab over to Atlantis and walked around there for most of the day. Beware that it is crazy expensive there but it was fun to see. We also explored the straw market in Nassau, which was a little tough to navigate in the wheelchair due to narrow aisles, but it was a good place to shop and chat with local people.

Miami – Miami was very accessible. We took a cab to South Beach and enjoyed walking up and down Ocean Drive. We were surprised to find that there were mats laid out along the beach for wheelchair access and there were beach chairs available at the Beach Patrol Office. We wished we had had more time there so we could have spent more time on this beautiful beach. 

Wheelchair Beach Access in Southbeach, Miami

Wheelchair Beach Access in Southbeach, Miami

OVERALL
 
For wheelchair users, you can’t go wrong on a cruise. It is a great way to see more of the world with very little hassle. No matter how inaccessible the various ports might be, you always get to go back to your room at night and you know that you have what you need there.  
 
The real luxury of a cruise is that no matter what type of vacation you like to have, whether you like to be busy and see everything and try every activity or whether you like to sit on a lounge chair in the sun sipping on drinks all day long, you can do it on a cruise. There is truly something for everyone.